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Careers

Our dream is to pamper our guests with kindness, warmth and professionalism to give them a truly unforgettable experience.

If this is your dream too, consult the open positions and join our team!

Fill out the form and leave your application
Guest Relations Manager

We are hiring a Guest Relations Manager for the 2023 season (from March to November, with the possibility of an extension until mid-January 2024).

The resource will report to the General Manager and his/her main duties and responsabilities are:

  • coordinates all the Guest Relations Departments operations and plans the work schedule;
  • provides Guests with an exclusive costumer service during, and in preparation, of their stay;
  • contacts future Guests to support them in preparation of their arrival and to know if they have particular needs;
  • supports Guests in planning activities during their stay;
  • coordinates and assists other Hotel's departments for potential needs of the Guests;
  • interacts with the other Hotel departments to guarantee the Guests will be provided with a pleasant experience;
  • informs the Guests and promotes all the services of the hotel and assists them with possible reservations;
  • proactively listens to potential Guests' complains and coordinates the departments to solve them;
  • assists, if necessary, the Front Desk Department with check-ins and check-outs;
  • supports Guests with ticketings and with restaurant reservations;
  • Accommodation available in staff house nearby
  • Housing, meals, uniform, access to Friends & Family Rates for all hotel services and wine purchases

We require:

  • at least 2 years experience in the same role in a luxury hotel
  • knowledge of both Italian and English languages. Extra languages are a plus
  • empathy towards the Guests and their needs
  • team player
  • Languages required: English and Italian.
Guest Relations Agents

We are hiring a Guest Relations Agent for the 2023 season.

The resource will report to the Guest Relations Manager and will assist and support the hotel's Guests during their stay on Property.

Number of positions: 3

  • Accommodation in staff house
  • Housing, meals, uniform, access to Friends & Family Rates for all hotel services.



We require:

  • at least 1 year experience in similar role in a luxury hotel
  • knowledge of both Italian and English language. Extra languages are a plus
  • empathy towards the Guests and their needs
  • team player
  • Languages required: English and Italian.
SPECIAL OFFERS AND PACKAGES
Special Long Stay - Not Refundable Rate
Prepaid and not refundable offer - Stay at least 4 nights and you will get special rate
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Special Long Stay - Not Refundable Rate
Prepaid and not refundable offer - Stay at least 4 nights and you will get special rate
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Prepaid Offer #ibookonthehotelwebsite
Prepaid and Not Refundable
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Special Long Stay - Flexible Rate
Flexible and refundable Rate - Stay at least 4 nights and you will get special rate
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Special Long Stay - Flexible Rate
Flexible and refundable Rate - Stay at least 4 nights and you will get special rate
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Flexible Rate
Book now your charming stay in Chianti and pay at the hotel. Breakfast included
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