Privacy

Privacy Center
PRIVACY STATEMENT


Last Updated May 24, 2018
Relais Borgo Scopeto srl and their affiliates, values you as our guest and recognizes that privacy is important to you. We want you to be familiar with how we collect, use and disclose data.
This Privacy Statement describes the privacy practices of Relais Borgo Scopeto srl for data that we collect:

Collectively, we refer to the Website, the Apps and our Social Media Pages, as the “Online Services” and, together with offline channels, the “Services.” By using the Services, you agree to the terms and conditions of this Privacy Statement.


COLLECTION OF PERSONAL DATA


“Personal Data” are data that identify you as an individual or relate to an identifiable individual.
At touchpoints throughout your guest journey, we collect Personal Data in accordance with law, such as:


In more limited circumstances, we also may collect:

 

HOW WE COLLECT PERSONAL DATA


We collect Personal Data in a variety of ways:

 

COLLECTION OF OTHER DATA


“Other Data” are data that generally do not reveal your specific identity or do not directly relate to an individual. To the extent Other Data reveal your specific identity or relate to an individual, we will treat Other Data as Personal Data. Other Data include:


HOW WE COLLECT OTHER DATA


We collect Other Data in a variety of ways:

 


USE OF PERSONAL DATA AND OTHER DATA


We use Personal Data and Other Data to provide you with Services, to develop new offerings and to protect Relais Borgo Scopeto srl and our guests as detailed below. In some instances, we will request that you provide Personal Data or Other Data to us directly. If you do not provide the data that we request, or prohibit us from collecting such data, we may not be able to provide the requested Services.
We use Personal Data and Other Data for our legitimate business interests, including the following:

 

DISCLOSURE OF PERSONAL DATA AND OTHER DATA


Our goal is to provide you with the highest level of hospitality and Services, and to do so, we share Personal Data and Other Data with the following:

 

OTHER USES AND DISCLOSURES

We will use and disclose Personal Data as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of Relais Borgo Scopeto srl, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Data (such as combining your name with your location). If we do, we will treat the combined data as Personal Data as long as it is combined.


NON-RELAIS BORGO SCOPETO SRL ENTITIES


This Privacy Statement does not address, and we are not responsible for the privacy, data or other practices of any entities outside of Relais Borgo Scopeto srl, including Strategic Business Partners or any third party operating any site or service to which the Services link, payment service or website that is the landing page of the high-speed Internet providers at our property. The inclusion of a link on the Online Services does not imply endorsement of the linked site or service by us. We have no control over, and are not responsible for, any third party’s collection, use and disclosure of your Personal Data.
In addition, we are not responsible for the data collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or the Apps or our Social Media Pages.


THIRD PARTY ADVERTISERS

We may use third-party advertising companies to serve advertisements regarding goods and services that may interest you when you access and use the Online Services, other websites or online services. To serve such advertisements, these companies place or recognize a unique cookie on your browser (including through use of pixel tags). If you would like more information about this practice, and to learn about your choices in connection with it, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/. To opt out of the practice, you may download the AppChoices app at www.aboutads.info/appchoices.

 

SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contact” section, below.


LINKS TO OTHER WEB SITES:

In order to anticipate your needs, our website provides links to other web sites and third parties for your convenience and information. We are not responsible for the collection, use, maintenance, sharing or disclosure of data (including personal data) by such third parties. We encourage you to contact these third parties to ask questions about their privacy practices, policies and security measures before disclosing any personal data. We recommend that you review the privacy statements and policies of linked web sites to understand how those web sites collect, use and store information.


CHOICES, ACCESS AND RETENTION

You have choices when it comes to how we use your data and we want to ensure you have the information to make the choices that are right for you.
If you no longer want to receive marketing-related emails, you may opt out by writing us an email: info@borgoscopetorelais.it or by sending a letter to:

Relais Borgo Scopeto srl
Località Borgo Scopeto – 53019
Castelnuovo Berardenga – Siena
Italy

We will try to comply with your request as soon as reasonably practicable. If you opt out of receiving marketing emails from us, we may still send you important administrative messages, from which you cannot opt out.


HOW YOU CAN ACCESS, CHANGE OR SUPPRESS YOUR PERSONAL DATA

If you would like to review, correct, update, suppress, restrict or delete Personal Data that you have previously provided to us, or if you would like to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by law), you can contact us at info@borgoscopetorelais.it or by mail:

Relais Borgo Scopeto srl
Località Borgo Scopeto – 53019
Castelnuovo Berardenga – Siena
Italy

In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data suppressed from our database, or other limitations you would like to put on our use of your Personal Data. For your protection, we only fulfill requests for the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or reservation, or enter a promotion, you may not be able to change or delete the Personal Data provided until after the completion of such purchase, reservation, or promotion). There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.


RETENTION

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
The criteria used to determine our retention periods include:


SENSITIVE DATA

Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).


USE OF SERVICES BY MINORS

The Services are not directed to individuals under the age of sixteen (16), and we request that they not provide Personal Data through the Services.


UPDATES TO THIS PRIVACY STATEMENT

The “LAST UPDATED” legend at the top of this page indicates when this Privacy Statement was last revised. Any changes will become effective when we post the revised Privacy Statement on the Online Services. Your use of the Services following these changes means that you accept the revised Privacy Statement. If you would like to review the version of the Privacy Statement that was effective immediately prior to this revision, please contact us at info@borgoscopetorelais.it


CONTACTING US

If you have any questions about this Privacy Statement, please contact us at info@borgoscopetorelais.it, or by mail:

Relais Borgo Scopeto srl
Località Borgo Scopeto – 53019
Castelnuovo Berardenga – Siena
Italy

 

ADDITIONAL INFORMATION


You also can:


PRIVACY PREFERENCES

At Relais Borgo Scopeto srl, we respect your privacy and want to provide you with information and choices. The options provided below allow you to express your preferences: what and how much you share with us and when and how you hear from us.

 

Cookie Preferences
We want to learn what is relevant to you and ensure you have a personalized experience. As described in more detail in our Privacy Statement, we use digital tools like cookies and tags on our webpage. Cookies also help us provide, protect and improve our services.


Other Preferences
If you have other preferences, or are looking to exercise your rights under the GDPR, please email us at info@borgoscopetorelais.it, or mail us at:

Relais Borgo Scopeto srl
Località Borgo Scopeto – 53019
Castelnuovo Berardenga – Siena
Italy

We will work with you to understand and process your request. Please note that we may ask you to verify your identity before taking further action on your request.